Collections Agent

Adecco is currently recruiting for a Collections Agent for one of their clients, a leader in the elevator and escalator industry. This is for a long-term opportunity that will give you valuable experience to enhance your career. Successful candidates must have excellent verbal and written communication skills, be reliable and able to provide outstanding customer service. If you meet the qualifications listed below please Apply Now!
Key responsibilities include, but are not limited to:
• Provide excellent service and ensure exceptional execution results
• Conduct collections calls for due accounts - 0 to 30 day
• Contact past due customers by phone, request payment & negotiate appropriate payment arrangements, within authorized limits;
• Send correspondence to delinquent/collection customers
• Use defined procedures to arrange and coordinate firm payment arrangements
• Document call activity details in Collections system to reflect action taken;
• Update customer account information with e.g. commitments to pay, amounts & dates, collection call updates
• Apply tact, diplomacy & resourcefulness; Handle objections & excuses, apply soft calling techniques, where appropriate, to effectively manage & control situations
• Perform to regulatory standards and best practice on collections
• Maintain and submit reports for review by collection management
• Complete other collection responsibilities, as assigned
Skills and Qualifications
• At least 3-5 years of prior experience in collections
• Excellent oral and written communication skills for consistent collection calls
• Good math skills with the ability to perform basic calculations quickly
• Strong organizational and time management skills
• Good understanding of Microsoft Excel and Outlook
• Strong computer operating skills
• Ability to adapt in a fast-paced environment
• Desire to learn and further your career
Adecco provides one of the most comprehensive benefits package in the industry to contract workers.

Click on Apply Now to be considered for this Collections Agent job in Mississauga or any related opportunities with Adecco. Or call Trish at 905-272-4344 for further information
B3144

PROFESSIONAL. ADDITIONAL INFORMATION:Hello ADECCO
KONE's Mississauga offices are looking for a collections specialist.
This person will be working with Lucy Caballero ( Credit and Collections Specialist) and David Taylor ( CFO).
We need someone who can help with collections calls to our customers who are not paying their invoices.
Please contact David Taylor at 905-819-4643 or Lucy Caballero at 905-819-4606.
Thank you in advance
Michael Tominac

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