Clerical Customer Service Representative

Adecco is currently hiring for a temporary full-time Clerical-Customer Service Representative in the Trenton, Ontario. To be considered for this clerical customer service representative role, you must have excellent Customer Service skills and a willingness to learn. Successful candidates will possess a positive attitude and have customer service experience. Hourly Pay Rate: $14.00

Clerical Customer Service Representative Responsibilities:
- professionally address customer concerns
- manage high volume of inbound calls in a timely manner
- identify customer needs and resolve customer issues
- forwarding customers to relevant parties when applicable
- participate in onsite product training and course upgrades to stay up to date on products, plans, and policies
- update customer records and maintaining internal database
 
Clerical Customer Service Representative Qualifications:
- strong customer service skills required
- prior customer service experience is required, preference given to those with experience working in a call center environment
- excellent written and verbal communication skills in the English language
- effective and accurate decision making skills
- ability to build customer relationships over the telephone
- strong understanding of internet technology
- thorough understanding of computer systems, internet technology, including Email, Internet, Windows navigation, and file management
- ability to relate well to all kinds of people with various personalities and temperaments
- working knowledge of cell phones
- must be able to pass a criminal record check if selected
 
If you are interested in this clerical customer service representative job in the Trenton, Ontario apply by clicking the 'Apply Now' button below.
OR
In person at one of our local branches or call 613-965-5927
Trenton Branch-56 Quinte Street in Trenton
Belleville Branch-470 Dundas Street East Belleville

C6656

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