Having a cheery and chatty personality can feel like an under-valued or unwanted trait, but it's something lots of employers want.
A smiling face is really important in the world of the receptionists. Expected to be incredibly organised and friendly, this role is so much more than picking up the phones.
So, what will I actually be doing?
Receptionists need to have an ear to the ground and be aware of everything that’s going in an organisation, from knowing which important meetings will be taking place to coordinating deliveries and organizing travel arrangements for staff. You'll also often be the first person that employees and potential clients see, so you're always representing the company.
A receptionist’s daily tasks will involve:
Meeting and greeting clients
Booking meetings
Arranging couriers
Keeping the reception area tidy
Answering and forwarding phone calls
Screening phone calls
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