Adecco is currently hiring for a Cellphone Repair Technician for our client that is mainly focus in electronics product and services, located in Ottawa, ON. This contract will go for an initial 3-month contract with possibility of extension. To qualify for this role, you must have a love for of smartphones, gaming and/or computer savvy. If you like to fix your home electronics this may be the perfect role for you. The working hours are as follow: 12:00-8:00pm Monday to Friday 12:00-8:00pm Saturday and Sunday. The successful candidate will be someone who has the ability to work any shift including weekends as required.
Cellphone Repair Technician Responsibilities:
-Test, diagnosis and repair of faulty smartphones, including models of Samsung, Apple, LG, Motorola, Alcatel, Blackberry, HTC and others;
-Explain customer repair information in clear and concise manner;
-Create assessments and quotations based on customer’s description of issues;
-Quality check, testing of repaired devices to ensure full functionality;
-Disassembly/re-assembly, component/parts replacement (including LCDs, cameras, speakers, buttons, etc.) following required company standards;
-Complete and email daily repair reports, transactions processed and update daily logs;
-Accountability/ ownership of any repair by holding highest standard;
-Examine cellphone unit and observe operation and perform further checks using electronic hand tools;
-Upgrade internal software of any smartphones to the latest software versions;
-Responsible for maintaining records on repair and progress;
-Company provided training courses on new developments in cellular technology.
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