Adecco is currently hiring many customer service agents for one of our clients in the financial field!
The customer service agent will assist the client by taking inbound call and providing solution to them.
The start date: IMMEDIATLY.
You must be perfectly bilingual
Benefits of the of Customer service agent:
- Entry salary of 16.50$ per hour;- Flexible schedule;- Work schedule of 37.5 hours;- Collective insurance;- Possibility of evolution within the company;- Training provided.
Responsibilities of the Customer service agent:
- Answering inbound calls and probe to determine the needs of the clients;- Make sure that all client's account are updated in the systems;- Navigate on the different systems and applications;- Escalates issue when needed.
Requirements for the Customer service agent:
- You must be perfectly bilingual (English and French);- Good computer skills; - Minimum of one (1) year of experience in a customer service environment;
If you are interested in this role, please send your resume directly through this posting or to : melissa.cardinal@adecco.qc.ca
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