Service Improvement Account Executive

Service Improvement Account Executive - (1600024T)

Description

 

Scope of the Position

The Account Executive is responsible for supporting the overall client experience for Registry clients through accurate and timely execution of jobs and logistical processes.    The AE maintains, executes and ensures efficiency in day to day processes within their area of expertise.

 

Major Responsibilities

Drive the client experience through collaborative interaction with internal groups, RM’s and clients to ensure Client and CCS objectives are metCoordinate all required activities for completion and ensure jobs are provided to Operations for execution in accordance with the established business rulesPreparation of affidavits and preparing sample packs for productionClient profile setups for automated functionsEnsure established processes and procedures are followed on all jobsCommercial reporting and job monitoringProcess document maintenanceSupporting process improvement initiatives by providing business process knowledge and change management support.QA proofing of design documents

 PROFILE 1:      Education & Training

Completion of post-secondary education of either a college diploma or university degree PROFILE 2:      ExperienceBilingual in French is preferableStrong language and written skillCritical thinking and problem solving skillsProficient in Word/ExcelAble to work in team environment and independentlySelf-motivated and professional demeanorStrong attention to detailPhysical Skill and Effort & Working ConditionsStandard office environment

At Computershare we invite you to share our vision and our commitment to excellence in everything that we do. Our people are entrepreneurial and innovative and serve our clients with precision and reliability because they count on us to deliver, every time.

If you want to be part of our leading brand, please apply for this position by clicking on the apply button and following the application process

Computershare is committed to providing accommodations for candidates with disabilities throughout the recruitment and employment process. If you are a candidate requiring an accommodation during the application process, please contact us ataoda@computershare.com

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