Manager boutique and bar Montreal

You have experience in retail as a manager? You have already managed a team of over 40 employees?Our client, Nespresso, is currently looking for a manager for its Montreal store.

This position provides:
- A competitive salary;
- A full range of benefits;
- A pleasant atmosphere and a company in expansion.

As a Boutique Manager, your main responsibilities will include:
* Achieve with team the daily, weekly, monthly sales and service level targets set for the boutique.
* Maximize guest frequency, sales and acquisition of new club members in the boutique.
* Maximize capsule, accessories and machines sales in the boutique.
* Motivate and coach team to provide exceptional customer service in keeping with our brand image.
* Provide coaching and direction to the team in an effort to achieve operational goals.
* Recruit, hire and train the team.
* Establish annual sales forecasts and capacity planning with national boutique manager ;
* Utilize tools and analyze financial reports to identify and address inventory and sales trends;
* Use all operational tools to plan for and achieve excellence in staffing, scheduling, monthly reports, cash management and inventory management;
* Implement SOP’s and guidelines for the boutique ensuring team compliance;
* Run monthly and quarterly physical stock inventories, place orders and check deliveries to ensure adequate stock levels;
* Delivers all requested weekly and monthly reports in a timely manner;
* In partnership with IT, ensure that IT systems function correctly;
* Maintain current and up to date knowledge on coffee and the NESPRESSO product;
* Continuously evaluate the quality of service and give individual feedback to the Boutique Specialists.

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