Tuesday, September 20, 2016

Russian Game Support Agent

 

Our client, an independent game testing company located in the heart of downtown, is looking for a full time Russian Support Agent to join their team in downtown Montreal. The person must also be at ease in English!

Benefits of the position:

- Long term position;
- Stimulating environment;
- Possibilities of advancement;
- Collective Insurance Plan;
- Downtown offices.

Role of the Russian Game Support Agent:

- Offer professional level support to game players;
- Use available tools to investigate and document gamers' questions and comments;
- Record all activity in CRM tool;
- Communicate by email and chatroom with a professional and error-free language;
- Attend training sessions in English;
- Make sure quality levels are respected;
- All related tasks



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