CUSTOMER SERVICE REPRESENTATIVE - BILINGUAL

Adecco is currently hiring for a temporary full time Bilingual Customer Service Representative in Montreal. To qualify for this Bilingual Customer Service Representative role, you must be bilingual in French and English, have strong interpersonal, customer service and communication skills. Our client is a leading Canada-based financial services company and is known for providing their customers with reliable, trustworthy and forward-thinking solutions for their most significant financial decisions. The hourly salary for this position is $18.70/hour.

Bilingual Customer Service Representative Responsibilities:

• Accurately and thoroughly handle increasingly complex client service requests at initial point of contact
• Effectively use multiple administrative systems to resolve inquiries, within defined service standards
• Take a proactive role in identifying and reporting areas of continuing client concerns (trends) and make recommendations to help develop and implement strategies to resolve the issues in order to improve service

Bilingual Customer Service Representative Qualifications:

• Bilingualism in French and English is required
• Clean Criminal Background
• Previous experience in the customer service industry preferred
• Strong technical aptitude / proficient computer and keyboarding skills
• Post-secondary education or equivalent work experience required
• Excellent communication and interpersonal skills
• Ability to multi-task
• Capability to work effectively in a quick-paced, ever-changing environment in a professional manner
• Desire to learn and become a part of a dynamic organization offering long-term career opportunities
• Able to work rotating shifts 8am to 8pm


Why Work for Adecco?

• Great pay + 4% vacation pay
• Paid weekly - accurate and on time
• Medical and dental benefits once qualified
• Strong health and safety programs
• Flexible shifts
• Generous referral bonuses
• Free training programs
If you are interested in this Bilingual Customer Service Representative job in Montreal, apply by clicking the “Apply now” button below.





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