Adecco Canada is actually looking for Sales Agents to work in a leader ecommerce platform company. The company offers a premium customized solution that includes marketing expertise coupled with a reliable and secure payment processing platform. The company currently employs over 80 people with its headquarters based in Montreal, Canada. Our Technical Support team takes care of clients from around the globe; supporting them in 7 different languages.
Primary Responsibilities:
-Up sell pre-existing clients with a premium technical support package;
-Install, support, and troubleshoot software issues over the phone (level 1);
-Log all calls received and prioritize issues based on the severity;
-Promote internal products;
-Provide outstanding customer service on every contact.
Qualifications:
-Sales experience is an asset 1+ year of sales/customer service experience;
-High level of energy and motivation to succeed;
-Excellent communication skills in both German and English (and French);
-Fast reaction time;
-Must be available at the time;
-Proficiency with Windows and Mac operating systems and software.
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