POLISH - Game Support Agents - Downtown Mtl

Are you a passionate gamer? Would you like to communicate live with fellow gamers around the globe? We have an opportunity for you!

Our client, an independent game testing company located in the heart of downtown, is looking for live game operations agents to join their team in downtown Montreal. The person must be at ease in English and in Polish.

Benefits of the position:

- Long term position;
- Stimulating environment;
- Possibilities of advancement;
- Downtown offices.

Role of the game support agent:

- Offer professional level support to game players;
- Use available tools to investigate and document gamers' questions and comments;
- Record all activity in CRM tool;
- Communicate by email and chatroom wtih a professional and error-free language;
- Attend training sessions in English;
- Make sure quality levels are respected;
- All related tasks

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