Wednesday, August 30, 2017

Video Game Support - Support Jeux Vidéos, Montréal

Video Game Support, Downtown Montreal (English)

Have you ever found a bug while you were playing a game you just started ? Did you ever feel like you wanted to share your thoughts on a game and make sure it made its way to the studio that released it?

You can be part of the solution for your fellow gamers by joining a team of Game Support agents in the heart of Downtown Montreal.

What's in it for you?

- Paid training on the game being launched
- Easily accessible downtown offices
- Access to a game room for employees with free coffee, etc
- Exposure to a starting point in the industry
- Insurance, because that's nice too

What your day will look like:

- You'll be receiving tickets with the different questions/comments from gamers relating to the new game that's been launched
- You'll be live-chatting with gamers and helping them resolve their game issue, anything from "someone stole my sword, and I paid for it!" to "do you really expect me to believe a person can jump that high?"
- There's no need to talk to anyone over the phone, because everything will be over chat, email and social media
- Any other related tasks

Schedules (you can give your preference in the interview form and they'll do their best to accommodate it):

Morning: 7:30 am - 3:30 pm
Evening: 3:30 pm - 11:30 pm
Night: 11:30 - 7:30 am

The hourly salary for the English role is 11.50$ (day and evening), 12.50$ (Night shift)

What we're looking for:

- Customer service experience so we know you have communication experience
- Games knowledge, from a casual player to the one that takes breaks to eat every now and then
- Available for one or more of the shifts mentioned, full time (37.5 hours/week)
- Comfortable with computers (training on their system is provided)

If you want us to give you a call, please send your most recent resume and a one page (at least a paragraph) that tells us why you can do this job with your eyes closed.

Contact: leilah.bruneau@adecco.qc.ca
OR go directly to our website: http://bit.ly/2u1JCFF



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