Administrator, Operations

Reporting to the Manager, Operations, Plan Managers, the incumbent will be responsible for various trusts and accounting functions, such as input, research/resolve internal inquiries, complete journal entries and forward to Reconciliation and/or Transfer Agent for issuance of cheques, or certificates.

Major Responsibilities

• Monitor and report incoming funds/update SharePoint logs;
• Process various journal entries vs. Cosmos Accounts;
• Process different payments on SCRIP;
• Process the timely deposit and withdrawal of physical stock certificates;
• Maintain and log all incoming white mail/fax requests, and input information into SharePoint;           
• Print, match, complete journal entries for receipt of funds, broker commissions, cheque issuance, etc., and FX conversions and submit for appropriate approvals;
• May need to prepare appropriate forms to deposit shares into each plan trustee account whereby Computershare is the Transfer Agent;
• Field internal Client Servicing Team with plan processing questions;
• Provide monthly statistics on Plans processing to the Manager, Operations;
• Process requests for the mailing of quarterly statements and annual tax slips;
• Ability to escalate issues to the Manager, Operations, that require management involvement/decisions;
• Flexibility to assist in other functions within the department when required;
• Implement procedures when required;
• Assist in the training curriculum for new hires;
• Work with other departments to resolve technical issues with the system;
• Contribute to projects and tasks related to the Operations team.

Skills and Experience Required

• Post-secondary courses in Business Administration or related subject would be an asset;
• Minimum 2 years of basic accounting experience and/or training or equivalent combination of education and experience;
• Good communications skills in English and French;
• General stock transfer industry knowledge and Canadian Securities Course would be an asset;
• Intermediate level experience (or training) on PC applications, such as word processing, Excel, database management software, email, and in-house systems;
• Experience working with macros is preferred.

At Computershare we invite you to share our vision and our commitment to excellence in everything that we do. Our people are entrepreneurial and innovative and serve our clients with precision and reliability because they count on us to deliver, every time.

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